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  • How do I pay for my order?
    We La Vie En Rose Store accepts payment via Visa and MasterCard credit card, FPX and online banking. All the payment transaction is supported by MOLPay Sdn. Bhd.
  • Can I pay for my order with multiple cards?
    Not at this moment.
  • Can I make changes to my order?
    Unfortunately, no. We start to process your order as soon as we receive it, therefore you will not be able to cancel or make changes to your order. If you change your mind after placing your order, you may return the item(s) within 7 days that comply with our Return Policy. Refund will be made to your original form of payment.
  • How long can I keep items in my cart?
    Products are kept in your shopping cart for as long as the product is available. If the product becomes unavailable, you will be alerted at the cart page.
  • When do I receive my refund once I have returned an item?
    Your returns will be processed as soon as possible. It may take 10 to 14 business days from when we receive the items for your payment to be refunded. An email will be sent to you once the refund process has been completed. Please be informed that our customer care center will contact you further for additional information. Refund might take longer than 14 business days if there is a delayed in reply.
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